Privacy policy

At Hawkwear, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Your name, phone number, email address, billing and shipping address, etc.

  • Payment Information: We do not store credit/debit card details. Payments are processed through secure, third-party gateways.

  • Order Details: Product selections, order history, and transaction details.

  • Device Information: IP address, browser type, time zone, and cookies to improve user experience.

  • Communication Data: Messages or emails sent to our support team or feedback submitted through forms.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders

  • To provide customer support and respond to inquiries

  • To send updates, offers, or promotional emails (only with your consent)

  • To improve the functionality and performance of our website

  • To detect and prevent fraudulent or unauthorized transactions

3. Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience

  • Remember user preferences and login information

  • Track site usage and improve our services

You can control or disable cookies through your browser settings, but this may affect some features of the website.

4. Sharing of Information

We do not sell, rent, or trade your personal data to third parties. Your information may be shared only with trusted partners for essential services such as:

  • Payment processing

  • Shipping and logistics

  • Marketing and analytics (anonymous data only)

All partners are required to maintain the confidentiality and security of your data.

5. Data Security

We take appropriate security measures to protect your information:

  • SSL encryption

  • Secure servers

  • Limited access to personal data only to authorized personnel

Despite these efforts, no online transmission or storage system can be guaranteed 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications at any time

  • Request a copy of the data we hold about you

To exercise these rights, contact us using the information below.

7. Updates to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing it regularly.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📍 Hyderabad, Sindh, Pakistan
📧 info@hawkwear.store
📞 +92 316 7796582

Thank you for trusting Hawkwear. Your privacy is our priority.